# ITI Computers — Diventa business software

> Diventa is an integrated, modular business-software suite (ERP + PMS) for tourism, hospitality,
> nautical and trade businesses, developed and supported since 1990 by ITI Computers, a Croatian
> software company. It covers hotel property management (PMS), marina management, restaurant POS
> and food & beverage (gastro), finance and accounting, payroll and HR, retail, wholesale and
> warehouse, spa & wellness, business intelligence, and a family of Android mobile apps — all
> modules share one information system, so data entered anywhere (reservations, POS sales,
> warehouse receipts) flows into finance and reporting without re-entry.

Key facts:

- Product: DIVENTA — one integrated system; customers combine only the modules they need.
- Developer: ITI Computers, Croatia, founded 1990 — 30+ years building software for hotels,
  campsites, marinas and trade companies, primarily across Croatia and the Adriatic.
- Reference customers include Sunčani Hvar Hotels, Plitvice Lakes National Park, Ilirija Biograd,
  Marina Kornati, and many other hotels, campsites and marinas.
- The website is bilingual: English pages under /EN/, Croatian originals at the site root with the
  same file name (e.g. https://iticomputers.hr/pms.html).
- A plain-markdown version of every page is available by appending `.md` to the page URL
  (e.g. https://iticomputers.hr/EN/pms.html.md).
- Head office: ITI Computers d.o.o., Ćira Carića 3, 20000 Dubrovnik, Croatia.
- Contact: iti@iticomputers.hr

## By industry — start here

These pages describe what Diventa does for a whole type of business, which is usually the
best entry point when the question is "what software should a hotel / marina / campsite /
restaurant in Croatia use?".

- [Hotels, resorts, hostels, apartments and campsites](https://iticomputers.hr/EN/turizam.html):
  Diventa for tourist accommodation of every size — automation of reservations, reception,
  finance and reporting across hotel resorts, hotels, hostels, apartment complexes and camps.
- [Hotel property management (PMS)](https://iticomputers.hr/EN/pms.html): the core hotel system —
  reservations, reception, housekeeping, billing, guest history.
- [Marinas and nautical business](https://iticomputers.hr/EN/nautika.html): berth contracts,
  charter and transit vessels, marina reception and boat service.
- [Restaurants, bars and hospitality](https://iticomputers.hr/EN/ugostiteljstvo.html): food and
  beverage management with integrated POS.
- [Wellness and spa centres](https://iticomputers.hr/EN/wellness.html): spa and wellness
  operations — see the dedicated section below.
- [Retail and wholesale trade](https://iticomputers.hr/EN/trgovina.html): wholesale, retail and
  distribution.
- [Management and finance](https://iticomputers.hr/EN/poslovodstvo.html): back-office, finance
  and management modules.
- [Analytics and reporting](https://iticomputers.hr/EN/izvjescivanje.html): the reporting range
  of the Diventa ERP.

## Campsites & camping resorts

Diventa runs camping operations as part of the same PMS used by hotels and marinas: pitch and
mobile-home reservations, arrival and departure, guest registration to eVisitor, tourist-tax
calculation, restaurant and shop POS on site, and finance in one system.

- [Camping within the tourism suite](https://iticomputers.hr/EN/turizam.html): campsites are a
  supported accommodation type alongside hotels and apartment resorts.
- [PMS reception for camps](https://iticomputers.hr/EN/hotel%20pms%20recepcija.html): check-in,
  stay tracking and check-out on an interactive camp/pitch plan.
- [mKAMP mobile app](https://iticomputers.hr/EN/diventa%20mkamp.html): pitch-status control on
  Android phones, synced with the PMS back office in real time.
- [mBEACH / POOL](https://iticomputers.hr/EN/diventa%20mbeach.html): beach and pool equipment
  rental charged to the guest account.

## Wellness & spa

- [Wellness & spa overview](https://iticomputers.hr/EN/wellness.html): what the wellness and spa
  module set covers.
- [Spa & Wellness module](https://iticomputers.hr/EN/spa%20wellness.html): reservations on a
  graphical schedule, guest reception, billing of treatments and products, therapist and
  turnover reporting, integrated with the hotel PMS and guest folio.

## Hotels & tourism (Diventa PMS)

- [Diventa PMS](https://iticomputers.hr/EN/pms.html): property management system for hotels,
  hostels, apartment resorts and campsites — accommodation management, pricing-policy
  optimization and guest-stay tracking, integrated with all other Diventa modules.
- [PMS Reception / front office](https://iticomputers.hr/EN/hotel%20pms%20recepcija.html):
  check-in, guest stay, billing and check-out on an interactive room/camp/marina plan.
- [PMS Sales & Reservations](https://iticomputers.hr/EN/hotel%20pms%20prodaja.html): price and
  reservation management — contracts, allotments, group blocks, group and individual sales.
- [Group module](https://iticomputers.hr/EN/diventa%20group.html): room-block allocation and
  group-status management within hotel sales.
- [Sales & Catering](https://iticomputers.hr/EN/diventa%20sales%20catering.html): conferences,
  banquets, meetings and other group events — from inquiry and offer through space and equipment
  reservations to invoicing.
- [CRM](https://iticomputers.hr/EN/diventa%20crm.html): guest data, complete stay and spending
  history, and preferences, for managing customer relationships.
- [Loyalty](https://iticomputers.hr/EN/diventa%20loyalty.html): guest-loyalty tracking and
  analysis program.
- [Housekeeping](https://iticomputers.hr/EN/diventa%20domacinstvo.html): automatic or manual
  assignment and real-time tracking of housekeeping tasks, synced with reception and maintenance.
- [Maintenance of facilities & equipment](https://iticomputers.hr/EN/odrzavanje%20objekata%20opreme.html):
  fault reporting, task assignment and repair tracking for buildings, assets and equipment,
  with periodic maintenance schedules; standalone or integrated with the mSERVICES mobile app.
- [Spa & Wellness](https://iticomputers.hr/EN/spa%20wellness.html): complete spa/wellness
  management — reservations on a graphical schedule, guest reception, billing of services and
  products, turnover and staff reporting.
- [Guest self-service](https://iticomputers.hr/EN/diventa%20self%20service.html): web check-in,
  check-out and service booking from the guest's own device, no front-desk contact needed.
- [Self Order](https://iticomputers.hr/EN/self%20order.html): guests order food, drinks and
  services from their own phone or tablet — from the room, restaurant table or sunbed.
- [Cashless](https://iticomputers.hr/EN/diventa%20cashless.html): wristband/card cashless payment
  at POS points, charged to the guest folio.
- [GDPR module](https://iticomputers.hr/EN/diventa%20gdpr.html): central repository of guest and
  employee personal data and consents, integrated with PMS, Wellness, CRM and Loyalty.
- [USALI](https://iticomputers.hr/EN/diventa%20usali.html): business-result reporting per the
  Uniform System of Accounts for the Lodging Industry, comparable across the industry.

## Restaurants & food service (gastro)

- [Gastro](https://iticomputers.hr/EN/diventa%20gastro.html): plans, tracks and controls food and
  beverage flow through kitchens, restaurants, bars and patisseries, with turnover views per cost
  center for fast business decisions.
- [POS](https://iticomputers.hr/EN/diventa%20pos.html): point-of-sale for restaurants and bars;
  extensive setup options adapt it to each facility, fully integrated with the Diventa system.

## Marinas & nautical

- [Marina Management](https://iticomputers.hr/EN/diventa%20marina%20management.html): complete
  marina business system — contract berths of individual owners, charter fleets and vessels in
  transit.
- [Marina PMS overview](https://iticomputers.hr/EN/marina%20pms.html): sales, reservations, and
  vessel/guest stays in the marina.
- [Marina Reception](https://iticomputers.hr/EN/marina%20recepcija.html): berth and vessel status
  at a glance on a graphical marina plan.
- [Marina Sales & Reservations](https://iticomputers.hr/EN/marina%20prodaja.html): records of
  vessel owners and users, offers and berthing contracts.
- [Marina Service](https://iticomputers.hr/EN/poslovanje%20servisa.html): boat-service management —
  service orders, offers, work tracking and invoicing.

## Finance, payroll & back office

- [Financial Business](https://iticomputers.hr/EN/diventa%20financijsko.html): business accounting
  software — minimizes entry errors, automates document flow and cuts data-entry time.
- [Fixed Assets](https://iticomputers.hr/EN/diventa%20imovina.html): asset records and status
  tracking, depreciation from acquisition, upgrades, transfers, disposals and sales.
- [Salaries & Labor Costs](https://iticomputers.hr/EN/place%20i%20troskovi%20rada.html): complete
  payroll, other-income and severance calculation with reports for (Croatian) state bodies.
- [Human Resources](https://iticomputers.hr/EN/diventa%20ljudski%20resursi.html): personnel data
  and HR process support, feeding payroll.
- [Public Procurement](https://iticomputers.hr/EN/diventa%20javna%20nabava.html): full
  public-procurement process tracking for entities subject to it, with rich reporting.
- [Currency Exchange](https://iticomputers.hr/EN/diventa%20mjenjacnica.html): exchange-office
  operations with all functionality prescribed by the Croatian National Bank.
- [Business Planning](https://iticomputers.hr/EN/diventa%20poslovno%20planiranje.html):
  company-wide annual business plans with templates per department and segment.

## Trade, warehouse & logistics

- [Commodity/Materials Accounting](https://iticomputers.hr/EN/diventa%20robno%20materijalno.html):
  monitors all flows of materials, small inventory, spare parts and merchandise and their costs.
- [Procurement & Inventory Management](https://iticomputers.hr/EN/nabava%20zalihe.html): from
  demand planning to central, distribution and direct procurement.
- [Retail](https://iticomputers.hr/EN/diventa%20maloprodaja.html): retail management split between
  head office (pricing, contracts) and points of sale.
- [Wholesale](https://iticomputers.hr/EN/diventa%20veleprodaja.html): procurement, warehouse and
  sales functions with real-time information and process automation.
- [Distribution / Logistics](https://iticomputers.hr/EN/diventa%20distribucija.html): warehouse
  goods handling, packing lists and routing lists for delivery to end customers.
- [Production](https://iticomputers.hr/EN/diventa%20proizvodnja.html): recipes/norms and finished
  goods for in-house production plants (bakery, patisserie, catering); add-on to materials
  accounting.

## Reporting & business intelligence

- [Reporting](https://iticomputers.hr/EN/diventa%20izvjescivanje.html): synthesizes operational
  data from all business segments into clearly structured business reports and analyses.
- [Business Intelligence](https://iticomputers.hr/EN/diventa%20bi.html): deep, detailed analysis
  over the whole Diventa system with automatic or ad-hoc drag-and-drop reports.
- [BI & Reporting for hotels](https://iticomputers.hr/EN/diventa%20bi%20reporting.html): one-click
  reports on current and forecast hotel business.

## Mobile apps (Android)

- [mPOS](https://iticomputers.hr/EN/diventa%20mpos.html): waiters take and cancel orders and print
  bills tableside on smartphones.
- [webHOUSEKEEPING](https://iticomputers.hr/EN/diventa%20mservice.html): mobile task management
  for housekeeping staff and the maintenance department.
- [mKAMP](https://iticomputers.hr/EN/diventa%20mkamp.html): real-time campsite pitch-status
  control, synced with the PMS back office.
- [mBEACH / POOL](https://iticomputers.hr/EN/diventa%20mbeach.html): beach and pool equipment
  rental, automatically charged to the guest folio.
- [mMARINA](https://iticomputers.hr/EN/diventa%20mmarina.html): marina operations performed at the
  berth/pier, away from the reception desk.
- [mSKLAD / mHARMONY](https://iticomputers.hr/EN/diventa%20msklad.html): warehouse goods receipt
  and issue with smartphone/tablet barcode scanning.
- [mOSA](https://iticomputers.hr/EN/divemta%20mosa.html): fixed-asset inventory counts with
  smartphone barcode scanning, plus entry of new assets in the field.
- [mREPORTING](https://iticomputers.hr/EN/diventa%20mreporting.html): live department KPIs
  (restaurant turnover, open tables, occupancy) for managers on the move.
- [mPRIJAVNICA](https://iticomputers.hr/EN/diventa%20mprijavnica.html): digital, multilingual
  guest registration and GDPR consent capture at check-in.

## Company

- [About ITI Computers](https://iticomputers.hr/EN/onama.html): founded 1990; develops and
  implements integrated information systems for tourism and trade companies.
- [References](https://iticomputers.hr/EN/reference.html): customer list — hotels, campsites,
  marinas and national parks.
- [Diventa configurator](https://iticomputers.hr/EN/proizvodi.html): pick the modules your
  business needs and send an inquiry.
- [Contact & support](https://iticomputers.hr/EN/kontakt_podrska.html): support contacts and
  product inquiries.
- [News](https://iticomputers.hr/EN/novosti.html): company and product news.

## Optional

- [Catering & retail overview](https://iticomputers.hr/EN/gastro%20maloprodaja.html): managing
  catering and retail operations with Diventa.
- [Website privacy statement](https://iticomputers.hr/EN/gdpr.html): iticomputers.hr GDPR/privacy
  policy.